Course Recommendations
Annual Performance Review
Skills to Manage Remote/Hybrid Teams
Start Learning
- Becoming Indistractable
- Building Resilience as a Leader
- Leadership Foundations: Leadership Style and Modes
- Using Questions to Foster Critical Thinking and Curiosity
- Coaching New Hires
- Building High Performance Teams
- Essentials of Team Collaboration
- Collaboration Principles and Processes
- Be the Manager People Won't Leave
- Managing Anxiety in the Workplace
- Mistakes to Avoid When Resolving Conflict
Communications
Customer Service
- Delivering Bad News to a Customer
- Customer Service: Motivating Your Team
- Customer Service: Problem Solving and Troubleshooting
- Listening to Customers
- De-Escalating Conversations for Customer Service
- Working with Upset Customers
- Empathy for Customer Service Professionals
- Working with Difficult People
- Writing Customer Service Emails
- Creating Positive Conversations with Challenging Customers
Effective Management Series
- How to Set Goals When Everything Feels Like a Priority
- Developing Your Emotional Intelligence
- Adapting Leadership to Behavioral Styles
- Conflict Resolution for Beginners
- Collaborative Leadership
- Diversity Across Generations: Supporting Workplace Inclusion
- Skills-First Interviewing
- Managing Multiple Generations
- Foundations of Performance Management
- Performance Improvement Plans: A Leader’s Guide to Turning Things Around
Self-Aware Leader Series
- Improving Your Listening Skills
- Leading and Motivating People with Different Personalities
- Leading with a Growth Mindset
- Developing Leadership Presence
- The Upward Spiral of Compassion
- Essentials of Mindfulness and Compassion
- Cultivating Presence and Impact in a Live and Virtual World
- Communicating with Emotional Intelligence
- Developing Self-Awareness
Teams Series
- Leading and Working in Teams
- Motivate Remote Teams
- One-Minute Habits for Success
- Customer Service: Motivating Your Team
- Process Improvement Foundations
- Skills to Build Stronger Work Relations
- Building Trust
- Critical Thinking for Better Judgement and Decision Making
- Making Quick Decisions
- Coaching and Developing Employees
- Leadership Through Learning: Teaching Your Team How to Grow